Lnnya small companies that can win the competition with large companies more than 50 years is Belbin. Even now there are customers who have been living alone and the call Belbin every week. Belbin family-owned company is similar to Caviston, namely customers to their children and grandchildren.
Belbin do business surely only continue in business from the grandfather, brother and cousin. Belbin because they know the quality of service and attention to the customer. Customers are treated with respect and given the best service without considering the money they spend. Belbin is a specialist shopping customers to send customers home. For customers who use the services of transmission of this can be done through telephone, fax, even through the website of Belbin. Nevertheless, there are also customers who still loves shopping at the store Belbin.
A personal relationship with these customers, which can cause Belbin growing rapidly. Belbin also have customers who regularly that require delivery to the home during office hours because they work full-time and the delivery of services offered Belbin. Different strategies conducted with Belbin shops are some other potential customers to give them the key to the house Belbin. The keys are stored in secure boxes that are stored in the office Belbin.
The personnel delivering the order until the home is often also the owner of the shop can open the lock box and use once they open their home and refrigerator. Often the goods are set in the refrigerator, even throwing rotten vegetables that have been stored in the refrigerator, because the owner was not clean when home office because it is too tired, so that customers feel that conducted by the personnel Belbin. Sometimes the sender when the facts of customers, invited the first drink, chat and take a few minutes set the purchase to be included in the refrigerator. What is the benefit to send home shopping to customers? "Maybe I did not get the benefit. But we will not stop. We are indebted to him, "said Robert Belbin, the owner of the store. Mr. Belbin did not do the special, but that he usually do from the grandfather. Although not be financially profitable, but that is the value of Belbin That customer, so they remain loyal to the Belbin their children and grandchildren. In addition, they also recommend to their children and grandchildren, too. By the way Belbin did not know the difficult economy and the competition is very tight, Belbin pitch in their own way.
Level of trust from our customers to shop Belbin is because Belbin has been developed to treat customers with fair and responsive for many years. While some people said that the difficult situation such as this Fellowship, but Belbin was indeed provide the best example of a small store can compete with the big stores. Indeed, the situation that developed by Belbin is a situation such as the rural community between shop owners and buyers know each other and talk to each other and mutual trust and easy to hold in fresh bid.
Business by the beautiful example of the Prophet Muhammad and friend. One typical is easy in the deal and other like-like with the same communication appalling. Anas narrate that the Prophet never offer a saddle-cloth for drinking vessel and saying, "Who wants to buy a saddle cloth and drinking water jug?" A male menawarnya at one Dirham and the Prophet to ask whether there are people who will pay more expensive. A male with a bid price of the two Dirham and he sells goods in the (Timidzi, Abu Dawud and Ibn Majah).
"God loves those who easily in the sale, purchase, repayment and billing. He who gives to the people of the suspension of the (to pay the debt) or lead to, then God will the light. Whoever receives the purchase back from those who deplore purchase, cancel, Allah (remove) admitted on the Day of Resurrection.
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